Table of Contents
Polyplex Corporation Ltd
Polyplex Corporation Ltd. (Polyplex) has the fifth largest polyester film (PET) capacity worldwide.
Our polyester capabilities include both thin and thick PET films in a wide range of thickness and surface properties covering a spectrum of applications.
Our diversified business portfolio also includes BOPP, blown PP / PE and CPP films produced in economically sized state-of-the-art plants. Integrated downstream capabilities of metallizing, holography, silicone coating, off-line chemical coating, extrusion coating, and transfer foil provide more value-added products.
We have a global presence, serving some 1,900 clients in 83 countries in Europe, America, the Indian subcontinent, the Far East, Asia Pacific and the Middle East.
Customer Service Representative
Job Type
Full Time Full-Time
Polyplex corporation ltd
Location
Decatur, AL, US
Job Posted Date
30-Aug-2021
Requisition ID: 1356
Salary Range
$34,000.00 To 34,000.00 Annually
Full line of medical benefits, 401k, 80 hours of vacation, 10 paid holidays
Role Description
Position Title Customer Service Representative Position Code: PUaA04N
Department Customer Service FLSA Salaried Non-Exempt
Shift General Shift Level/ Grade FE2
Reports to Customer Service Manager Location Decatur, AL USA
Expectations
A customer service representative for Polyplex is expected to be readily available and very knowledgeable about all items related to a specific customer account. He/she will be assigned to specific customers/accounts to maintain a steady supply of film and ensure timely deliveries. Verification of customer orders and items supplied is necessary and maintaining accurate account information will be required. As part of the team additional duties may be added as necessary.
Responsibility
- Environmental Safety Security and Health (ESSH)
1.1 Understand and follow all policies, rules and guidelines relating to ESSH
1.2 Always wear appropriate PPE as outlined in ESSH policies.
1.3 Report every incident or injury to your immediate supervisor
1.4 Participate in incident investigations
1.5 Identify any risks to individuals, the environment or the site
1.6 Questions situations, processes or procedures that appear unsafe or put the site at risk
1.7 Recognizes unsafe work conditions created by other workers - Order Fulfillment & Costing
2.1 Arrange logistics and monitor carrier costing
2.2 Warehouse costing
2.3 Inventory Reconciliation
2.4 Consignment account reporting
2.5 Verification of items shipped to customer
2.6 Verification of delivery to customer POD (Proof Of Delivery)
2.7 Monitor Aging Inventory & follow up with customer for shipping
2.8 Issue invoices to customers
2.9 Issue Purchase Orders for production
2.10 Maintain accurate information specific to each account and update regularly in the system - Customer Relations
3.1 Coordinate with Technical Services and Sales team to address quality issues with product or other customer complaints
3.2 Submit responses to customer on quality issues
3.3 Confirm customer orders of direct and stock models & submit to Planner for processing.
3.4 Sales (monthly closing)
3.5 Order tracking as required by customer
3.6 Maintain customer status reports
3.7 Research & answer all customer inquiries
3.8 CSR’s will be cross trained across all product lines & all countries to be supplied
3.9 Other duties as assigned - Customs & Compliance
4.1 Container tracking and delivery confirmation
4.2 Verify all documents are in place before closing orders.
4.3 Maintain closed order files
4.4 Issue custom/preform invoices as required
4.5 Provide proper documentation of certificates to customers (ie: certificates of analysis, certificates of origin, FDA compliance)
Competencies
Technical Expertise, Advanced knowledge of Microsoft Excel, Word & Outlook
Knowledge of basic office equipment, including phone systems
Behavioral Well spoken, able to speak clearly and concisely via phone
Aptitude for problem solving
Multitasking
Ideal Incumbent profile
Education
High School or GED Required/ Bachelor’s Degree preferred
Industry Experience
1 year of industry experience preferred
Technical Services & Applications Specialist
Job Type
Full Time Full-Time
Polyplex corporation ltd
Location
Decatur, AL, US
Job Posted Date
26-Aug-2021
Requisition ID: 1355
Salary Range
$50,000.00 To 70,000.00 Annually
Position Title
Technical Services & Applications Specialist
Location
Decatur, AL USA
Relocation Assistance Available
Full line of medical benefits, 401k, vacation, 10 paid holidays
Must be authorized to work in the United States
Department
Quality & Technical Services; FLSA: Salary Exempt; Shift: General Shift
Level/ Grade
FE5; Reports to: Quality & Technical Services Manager
Summary
Work with customers and internally on product development and technical assistance
relative to flexible packaging applications.
Expectations
1 Interact with Customers to provide Technical assistance/Solutions around Product performance
2 Advice Polyplex Operations team on Customer expectations & deliverables
3 Assist in Application development to modify existing products or evolve new products/applications
4 Assist QTS Manager in Quality department functions Assist Sales team in Technical meetings/ Product Promotions/ Seminars/Trade shows
Responsibilities
- Environmental Safety Security and Health (ESSH)
1.1 Understand and follow all policies, rules and guidelines relating to ESSH
1.2 Always wear appropriate PPE as outlined in ESSH policies
1.3 Report every incident or injury to your immediate supervisor
1.4 Participate in incident investigations
1.5 Identify any risks to individuals, the environment or the site
1.6 Questions situations, processes or procedures that appear unsafe or put the site at risk
1.7 Recognizes unsafe work conditions created by other workers - Organizational Knowledge
2.1 Standardization of product specifications & internal processes to meet customer requirements and compliance
2.2 Test Methods, Sampling methods, and qualification criteria (for input, in process and outgoing products)
2.3 Understanding the customer processes and expectations for existing & new products
2.4 Develop & ensure systems as per ISO & other Relevant Industry standards
2.5 Formalize all such analysis methods with respect to different situations so that analysis/inspection can be standardized
2.6 Standardization by Analysis & process improvements
2.7 Assist in application development to modify existing products or evolve new products/applications - Operational Support
3.1 Institute appropriate quality assurance system to ensure repeatability on overall product quality & performance – ISO systems & other relevant industry standards
3.2 Manage laboratory functions, tests, equipment and reports
3.3 Manage the CAPA process (Corrective & Preventative Action) internally & externally
3.4 Coordinate with internal & external customers on technical assistance/solutions around Product performance
3.5 Conduct periodic audits as per scope
3.6 Advice Polyplex Operations team on Customer expectations & deliverables
3.7 Assist sales team in technical meetings/ product promotions/ seminars/trade shows
3.8 Other duties as assigned
Competencies
Technical Expertise
Mechanical Orientation
Quality Assurance
Product Knowledge
Strong Computer Skills (MS Work, Excel, Power Point & Outlook)
Behavioral
Solid Work Ethics and Team Player
Attention to Detail
Strong Interpersonal (Verbal and Written) Communication Skills
Problem Solving and Analytical Skills
Safety Orientation
Multi-Tasking and Prioritizing Skills
Self-Motivation
Education
Bachelor’s Degree preferably in Science, Chemistry, Polymers, Packaging or Engineering
Industry Experience
2-3 years’ experience either in Quality, Production, Technical Service or Product development functions.
Experience concentrated in either Packaging Films, Paper, Ink, Adhesive, Coatings or Flexible Packaging Converter
Material Movement- Packing Operator
Job Type
Manual Labor
Location
Decatur, AL, US
Job Posted Date
24-Aug-2021
Requisition ID: 1354
Salary Range
$15.5000 To 15.5000 Hourly
Full line of Medical Benefits, 401k,
80 hours of accrued Vacation, 24 hours of accrued Emergency Leave, 10 paid Holidays
Starting at $15.50
Top out at progression year 3: $18.75
Role Description
Position Title
Packing Operator
Position Code
PUaJ20H
Department
Material Movement
FLSA
Hourly Non Exempt
Shift
General Shift
Level/ Grade
P2
Reports to
Warehouse Supervisor
Location
Decatur, AL USA
Expectations
Plan, manage, control & improve the following processes at Decatur plant: packing and palletizing of finished goods. Appropriate packing of in-process feed (for MET and secondary slitters). Repack finished goods as required.
Responsibility
- Environmental Safety Security and Health (ESSH)
1.1 Understand and follow all policies, rules and guidelines relating to ESSH
1.2 Always wear appropriate PPE as outlined in ESSH policies.
1.3 Report every incident or injury to your immediate supervisor
1.4 Recognizes unsafe work conditions created by other workers
1.5 Foster participation from Shift Team Members to implement ESSH improvement ideas
1.6 Collaborate with ESSH resources to promote hazards recognition - Material Movement and Outbound Process
2.1 Stage and organize pallets per the run plan
2.2 Take labels from the roll coming from the production area. Verify the information from the roll and place roll on the specified pallet. Place each label on either end of the pallet end boards
2.3 Operate the overhead crane to place the palletized roll on the conveyor belt
2.4 Secure and stretch wrap the roll.
2.5 Scan the roll then print a pallet label and place on finished roll.
Other Responsibilities
- Scan rolls received in the warehouse (on pack line and thru MHEs)
- Troubleshoot the pack-line as required or coordinate with maintenance for the same
- Housekeeping of packing area and pallet shed
- Managing inventory at point-of-use
- Other duties as assigned
Physical Requirements
- Able to Bend, twist, sit, squat, kneel, crawl, push and pull
- Able to lift 50 lbs.
- Able the reach in all directions
- Able Walk and stand for extended periods of time to cover 12 hour shifts
- Other physical requirements as needed for job
Competencies
- Technical Expertise
1.1 Mechanical Orientation
1.2 Quality Assurances
1.3 Product Knowledge
1.4 Computer Skills (Microsoft Office) - Behavioral
2.1 Ability to work as a team
2.2 Able to multi-task
2.3 Safety orientation
2.4 Self-motivation
3.Certificate & Training Requirements
3.1Must complete and maintain forklift certification and annual training
3.2On-boarding and assignment training
Education
High School degree or a GED
Industry Experience
1 years of warehouse management experience preferred
Inbound Logistics Coordinator
Location
Decatur, AL, US
Job Posted Date
20-Aug-2021
Requisition ID: 1353
Role Description
Position Title
Inbound Logistics Coordinator
Position Code
PUaA94N
Department
Customer Service
FLSA
Salaried Non Exempt
Shift
General Shift
Level/ Grade
FE2
Reports to
Supply Chain Manager
Location
Decatur, AL USA
Expectations
An Inbound Logistics Coordinator is expected to work with freight forwarders and transporters to coordinate inbound deliveries within the US. Wiliness to travel for inventory audits, about once a month. Partner with Customer Service team to resolve issues and facilitate deliveries to customers or warehouses.
Responsibility
- Environmental Safety Security and Health (ESSH)
- Understand and follow all policies, rules and guidelines relating to ESSH
- Always wear appropriate PPE as outlined in ESSH policies.
- Report every incident or injury to your immediate supervisor
- Participate in incident investigations
- Identify any risks to individuals, the environment or the site
- Questions situations, processes or procedures that appear unsafe or put the site at risk
- Recognizes unsafe work conditions created by other workers
- Essential Functions
- Track all containers that have arrived in the US from all overseas plants and maintain updated status in the ERP
- Coordinate with shipping lines/freight forwarders to establish container arrival schedule
- Provide relevant delivery information to shipping lines/freight forwarders/truckers
- Coordinate with customers/warehouses as required to ensure timely delivery
- Review additional costs involved in the process and provide approvals to vendors (after seeking internal approvals)
- Container Tracking Report – reviewing and taking any required action
- Complete and fully reconcile all warehouse inventories Quarterly per guidelines
- Complete physical inventory verification and reconciliation for all warehouses annually per guidelines
- Various Report Preparation
- Special projects/tasks as assigned
- Importation and customs processes/procedures (Secondary tasks)
- Understand the USCBP importation process
- Coordinate with brokers and resolve issues during custom clearance process
- Audits per prescribed schedule
Competencies
- Technical Expertise
1.1 Logistics management – familiarity with shipping processes
1.2 Proven ability to calculate, post and manage inventory reconciliations
1.3 Proficiency in data entry
1.4 Knowledge of Microsoft Excel, Word & Outlook - Behavioral
2.1 Well spoken, able to speak clearly and concisely via phone
2.2 Aptitude for problem solving
2.3 Multitasking
2.4 Aptitude for problem solving - Training Requirements
3.1 Continuous Education on Custom Compliance and New Requirements
3.2 Maintain US Custom Broker License
Education
High School or GED Required/ Bachelor’s Degree preferred
Industry Experience
Work experience in logistics coordination & management required
Knowledge on import & customs processes preferred
“Private jobs (Aug2021) Polyplex corporation ltd”
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